There are many softphones available in the market today, each with its own features, benefits, and drawbacks. How to choose the best softphone for your needs? If you are looking for a way to communicate more efficiently and effectively with your clients, colleagues, friends, or family, a softphone might be the perfect solution for you. More integration: You can integrate a softphone with other applications and services that you use, such as email, calendar, CRM, social media, etc. You can also switch between devices easily without losing your call history or settings. More flexibility: You can use a softphone on any device that has internet access and a microphone and speaker. More features: Softphones typically have more functionality than regular phones, such as call recording, call transfer, conference calling, voicemail, instant messaging, screen sharing, and more.īetter quality: Softphones can deliver high-definition (HD) audio and video quality, depending on your internet speed and bandwidth. You can also avoid roaming charges when traveling abroad by using a softphone with a Wi-Fi connection. Lower costs: You can save money on phone bills by using a softphone instead of a landline or a mobile phone. Softphones offer many advantages over conventional phones, such as: Unlike a traditional phone that requires a physical connection to a phone line or a network, a softphone uses Voice over Internet Protocol (VoIP) technology to transmit your voice and video data over the web. The phone is now setup and ready to use with your Vonage Business extension.What is a softphone and why do you need one?Ī softphone is a software application that allows you to make and receive voice and video calls over the internet using your computer, smartphone, tablet, or other devices.
Click the X at the top left of the Preferences window to return to the main screen.Under the Other section uncheck Enable inactivity timers. Select the Call menu from the top of the screen.The only codec that should remain under the Enabled Codecs column is G711 uLaw. Use the < button to move all codecs except G711 uLaw to the Available Codecs column on the left.
Select Audio Codes from the left navigation pane.Click Softphone, then Preferences from the main menu.Click OK at the bottom of the page to confirm all changes.Uncheck Send SIP keep-alives under the Connection Management section.Under the Register Settings section change Reregister every to 30 seconds.Click on the Advanced tab and make the following changes:.Verify that the Domain radio button is selected in the Domain Proxy section,.Domain: :5060 (XXXXXX is your Vonage Business account number).Enter the following information in the User Details section that you documented when you added the softphone to an extension in your Online Account:.NOTE: Marking the option for IM/Presence results in audio quality issues or loss of registration. Uncheck the IM/Presence box under the Allow this account for section.Open X-Lite, then click Account Settings from the Softphone menu.
Download and install the X-Lite Softphone.SIP Password (If you do not know the extension’s SIP Password, just change it and click Save.).You will need this when you download and install the softphone. Make note of the following information.Go to Add a Phone to an Extension to start the process. Add the softphone to an extension on the account.